Vauxhall Mokka Forums banner
Cancel
Create thread New Garage Forums

Order - lead times discrepancy

Tags
arrival gs line mokka 1.2 motabilty new mokka
Jump to Latest
133K views 483 replies 100 participants last post by  jefol  
#374 ·
I ordered my Mokka e ultimate on 17/6/2022 and was given a delivery date of 04/01/2023, then March 2023, the dealership rang me early May to offer me a cancelled order only to retract the offer 2 hours later, I was told then my car wasn’t even started at this stage and it could be September, I’ve had my charger installed in July 2022, hopefully I’ll not have to wait too much longer, it’s getting to the stage that I don’t remember what it looks like lol , as there are not too many of them about. I think the frustrating bit is the lack of communication from the manufacturer to the dealership and on to the customer , it’s been 13 months now
 
#376 ·
Jayarr said:
Fionanic, 13 months and still not getting your car is truly awful. I thought that the 11 months it took for me to get mine was excessive but just like you, not a single call from Vauxhall or the Vauxhall franchise to provide an update. In fact I was getting quite annoyed about my car still not in my possession, I phoned the franchise and was told that my car had been delivered to them 48 hours earlier and that I could collect my car in 5 days. I was really happy about that but when I asked why I wasn't phoned about the update, I was told that they were really busy and didn't have time. It seems that as soon as Vauxhall get their money, they forget about their customers and target potential customers above everything else. Hopefully your wait shouldn't be much longer though and the wait is worthwhile.
Click to expand...
Jayarr said:
Fionanic, 13 months and still not getting your car is truly awful. I thought that the 11 months it took for me to get mine was excessive but just like you, not a single call from Vauxhall or the Vauxhall franchise to provide an update. In fact I was getting quite annoyed about my car still not in my possession, I phoned the franchise and was told that my car had been delivered to them 48 hours earlier and that I could collect my car in 5 days. I was really happy about that but when I asked why I wasn't phoned about the update, I was told that they were really busy and didn't have time. It seems that as soon as Vauxhall get their money, they forget about their customers and target potential customers above everything else. Hopefully your wait shouldn't be much longer though and the wait is worthwhile.
Click to expand...
Hi Jayant, I’m really happy you are getting your car, hope it meets all your expectations, I can’t wait to get mine, let’s hope I’m not waiting too much longer 😊🤞
 
#378 ·
rockinr1ch said:
About eleven months I was waiting. During that time I read countless horror stories on the internet. Not only about delivery delays but also about the problems that people were having with their cars.
Pleased to say that I have had no problems so far and despite being somewhat frustrating, it was worth the wait.
Click to expand...
Ah hi Rocinr1ch
Thank you, nice to know there are good stories to tell once you receive the car, happy driving 😊🙏
 
#384 ·
Gosh you’re lucky @BlackpoolMokka, I’m still waiting, not a dickie bird from Vauxhall or garage coming up to 14 months , I wrote recently to garage asking for some communication but nothing, got into a chat and they were to check dates and come back to me , 3 weeks now passed 🥹 just as well I have good patience, they told me September so I suppose I don’t have long now to wait, please God
 
#387 ·
So latest update about my order. Spoke with garage and I’ve been told that my car is in production and that it should be delivered in September 2023. Whoo hoo 😀😀 maybe some light at end of tunnel. I’ll keep you updated of any further developments 😇
 
#399 ·
I’m delighted you are getting your cars, I ordered mine 17/06/2022 and still waiting, I don’t understand why folk who ordered after me are taking delivery before me, but am delighted that others have good news stories. Hopefully it’ll be my turn soon to divulge my good news , fingers crossed.
 
#406 ·
Hiya Ricky123

thank you 🙏 mine was the Mokka e ultimate mamba green, I see none of them about my home town so hoping when I do get mine I’ll be the first to buck the trend 😂😂 fingers crossed for September and I will keep you all informed with pics just to show it really does exist 🙄🙄 happy driving in yours hope it’s all that’s promised and more
 
#408 ·
What on earth is going in, think I’d rather not have known it was in the UK, crazy how they doing this. Going by what’s going on, if you changed your car every 3 years you’d probably have to order your new one once you take delivery 🙄
 
#420 ·
@Sheittnerous my lead time was from June 2022 to January 2023, then March 2023 and finally in June 2023 I was told September 2023, I got an email a few weeks ago telling me my vehicle was built and on its way from France with a delivery date likely second week in September 2023, fingers crossed I’ll get word next week of when to collect her, getting excited now, hope it pans out well. What colour did you order- I ordered the mamba green or iconic green I believe it may be called now.
,
,
 
#428 ·
Well folks wee update on my car, got an email as you may remember that car should be here 2nd week September, we’ll week now over and no car 😢 I now am waiting 15 months 😱in fairness to garage they did say September but not the year 😂😂 At least I can still laugh, ah well Monday is another day so we’ll see what happens next week, so glad I didn’t sell my car in anticipation
 
Vauxhall Mokka Forums
posts
106K
members
22K
Since
2012
A forum community dedicated to Opel Vauxhall Mokka owners and enthusiasts. Come join the discussion about performance, reviews, modifications, troubleshooting, maintenance, and more!
Full Forum Listing
Explore Our Forums
Help and Advice General Vauxhall Mokka Discussions New Member Introductions Off Topic Lounge ICE and Electronics