Beginning to think perrys Huddersfield are starting to tell tales. The car I ordered has apparently been at port since 7 feb. all blame for no show at there end is down to the carrier. I was told on 7 feb I would have the car in 5-7 days. Phone calls twice weekly and we are expecting it any day is the standard response.
Last week I contact them again to be told the carrier tells them there is a two to three week delay which would take me to expect a delivery early this week.
Contact them again to be told the carrier has said 24th march. But the salesmen then tells me that two carriers expected this week and may be in one of them. Now........
Surely such a big logistic company surely has a plan and schedule of delivery so the showroom can then plan for pdi etc
Am I being fobbed off until another ship arrives
I ordered a stock car as I couldn't wait for a new build.
Is there a chain of command to make complaints to as this situation of pay your deposit and wait until we are ready is appalling
Last week I contact them again to be told the carrier tells them there is a two to three week delay which would take me to expect a delivery early this week.
Contact them again to be told the carrier has said 24th march. But the salesmen then tells me that two carriers expected this week and may be in one of them. Now........
Surely such a big logistic company surely has a plan and schedule of delivery so the showroom can then plan for pdi etc
Am I being fobbed off until another ship arrives
I ordered a stock car as I couldn't wait for a new build.
Is there a chain of command to make complaints to as this situation of pay your deposit and wait until we are ready is appalling