[grayhm]

Ordered my Mokka back on the free fuel weekend back in November

I was initially told 8 to 10 weeks, I told them to hold on until the '13 plate on March 1st - absolutely no problem sir

Then told, it's going to be April 15th, obviously not happy, but said OK

Phoned dealer last month, asked to have an upgrade - the winter pack, I was told, sorry - your car has already been built(the tracker is always wrong I was informed), your car is on its way, you will receive it March 15th, a month early-very happy

So I was tracking the Toreador

Tracker, like a lot of people, updated last week to now state delivery19th April

Phoned dealer, who said the 19th was right, and I had been misinformed by one of his colleagues. I was just a little angry, because I could have had the winter pack upgrade when I initially phoned a few weeks ago, but now, it was too late again.

First Vauxhall, I hope this car is worth it. Now tracking the Fidelio

 

[Kirby]

Dealer mis-communication.....again! Sounds like a case of 'left hand doesnt know what the right hands doing'. Sorry to hear of your troubles; on the bright side i'm sure you'll be more than happy with your Mokka once you get it